7 Game-Changing Tips For Nonprofit Donor Letters Using Storybrand
Mar 21, 2024You've poured your heart into your donor letters, but the results aren't what you hoped. You know lives are at stake, but you can't seem to inspire people to give at the level you need. It's frustrating and disheartening.
But there is hope. As a StoryBrand Certified Guide, I help nonprofits like yours invite donors into a heroic story. When you use the right framework, giving goes up, donors feel appreciated, and your world-changing mission thrives.
I want to share with you the practical tips that will make a difference in your nonprofit ministry's work with supporters. Put them into action and watch your donor letters unleash generosity like never before.
7 Game-Changing Tips For Donor Letters Using StoryBrand
1. Make the donor the hero. This is the most important mindset shift you can make. Everything hinges on this. Your donors don't want to play a bit part in your organization's story. They want to be the hero in their own life story. And your organization is the guide who helps them fulfill their heroic aspirations to make a difference.
So make the donor the subject of every sentence. Use the word "you" more than "we" or "I". Describe their potential impact in epic terms. Show them that their gift is the bridge between the world as it is and the world as it could be.
Instead of saying "Our food bank is feeding the hungry," say "You can put food on the table for a struggling family." Invite them to play a central, heroic role, with your nonprofit as the trusty guide by their side.
2. Define what's at stake. If your donor letters read like a bland description of programs and services, eyes will glaze over. Donors need to feel the urgency of the situation. They need to know what's at risk if they don't take action.
Paint a vivid picture of the challenges facing those you serve. Use specific details, images, and stories to make the need jump off the page. Help the donor visualize the suffering, injustice, despair of the status quo.
Then pivot to why this moment is critical. Why must the donor act now? What will happen if they don't? What are the stakes for real people?
You might say "Every night, 100 more children in our city will go to bed hungry if we don't act now" or "This is our last chance to stop the legislation that would close our life-saving clinic." Don't resort to guilt, but do convey the reality of the situation and the consequences of inaction.
3. Give them a vision of a better future. Donors don't just give to solve a problem. They give to bring about a better world. Your job is to vividly show them the future their gift makes possible.
Help them imagine the lives transformed, the hope restored, the potential unleashed if they say yes. Give them something inspiring to move towards, not just a problem to move away from.
You could say "Your gift will send a deserving student to college, launching them into a bright future" or "Imagine a city where everyone, regardless of income, has access to quality healthcare. That's the future you can create."
The vision should be ambitious enough to stir their soul, but realistic enough to be believable given your track record. Invite them to dream with you, and then show them how their donation is the key to making that dream a reality.
4. Present a clear donation plan. Confusion is the enemy of action. If donors don't know exactly what you're asking them to do, most won't do anything at all. Your calls-to-action must be crystal clear and repeated often.
Give specific donation amounts and tie those amounts to tangible impact. A $50 gift provides school supplies for one student. $100 feeds a family for a month. Make the connection between their gift and the outcome as direct as possible.
Include reply devices, QR codes, web links, buttons - whatever it takes to make responding easy and immediate. The more friction you remove, the more gifts you'll receive.
And don't be shy about asking multiple times. Most people need to be asked several times before they'll give. Include a P.S. with a final callout. Urgency and repetition are your friends.
5. Use a "stakes sandwich". This is a powerful technique for creating urgency around their decision. Start by reminding donors of the dire stakes you described earlier - what's the cost of inaction? Then pivot to the inspiring vision their gift will bring about. Finally, return to the stakes one more time before asking them to give now.
It might sound like this: "Every day, our waiting list grows longer as more families lose their homes. But you can restore stability and hope for those in need. You can give them a foundation to rebuild their lives. Without your help now, more of our neighbors will be left out in the cold, with nowhere to turn. Rush your gift today to open the doors of our new shelter."
By starting and ending with the stakes, you sandwich the vision in between and give them a powerful reason to act now.
6. Provide social proof. Donors want to know their gift matters and that others are joining them to make an impact. That's where social proof comes in.
Sprinkle in quotes, stories, and photos of those you've helped, showcasing the transformation made possible by your donors. These real-life examples serve as visible "proof" of the difference your organization makes.
You can also highlight what other donors and trusted voices are saying about your work. "Join Jane Smith and hundreds of compassionate supporters in ensuring every child has access to a quality education."
When donors see themselves as part of a winning team and a caring community, they are more likely to give. Make that connection for them through concrete examples.
7. Offer a bulletproof promise. In a world rocked by scandals and mismanagement, donors are increasingly wary of where their money really goes. It's your job to assure them that their gift will be used as intended with the highest integrity.
Clearly state your commitment to honoring their donation and the values you uphold as an organization. Mention charity watchdog ratings, accreditations, or independent audits if you have them.
You might say "You have my word that every penny of your gift will go directly to providing lifesaving cancer research, not overhead costs. Our 4-star Charity Navigator rating backs up this promise."
When donors trust you, they are far more likely to give generously and loyally over time. Make that trust ironclad through the promises and proof you provide.
I hope these 7 tips have given you a roadmap for writing donor letters that truly change lives. Remember, your role is to invite donors to be the hero in a story of transformation and impact. Make it about them, not your organization. Raise the stakes, paint an inspiring vision, and give them a clear path to make a difference.
When you use these strategies, I'm confident you'll unlock more generosity than ever before. The need is great, but so is the opportunity. Your donors are ready to be heroes. It's up to you to give them the chance.
P.S. Ready to put these tips into action and unleash the power of storytelling in your fundraising? If you want to use Storybrand to nurture raving fans for your mission, let's talk!
We'd love to share our approach to content strategy as well as our A.R.T. of Engagement Framework for creating content with purpose. Let us help take the guesswork out of marketing so you can connect with the right audiences.
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